In a world driven by seamless connectivity, where every second counts in digital communication, the power behind the scenes lies in robust telecom infrastructure. Ericsson — the tech pioneer that created the mobile world — continues to shape the evolution of connected technologies. One of the key roles at the heart of this transformation is the Charging System Engineer (Linux Administrator expertise).
This position is not just a technical role; it’s a career that drives the reliability, intelligence, and performance of modern communication systems — ensuring that millions of calls, transactions, and data sessions flow smoothly every day.
About the Opportunity
Ericsson has long been synonymous with innovation, holding over 54,000 patents and leading the global telecom ecosystem. The company’s mission is clear — to empower an intelligent, sustainable, and connected world.
As a Charging System Engineer, you’ll be part of a team that ensures telecom operators across the globe maintain high-performing charging and billing systems. Your expertise will directly impact customer satisfaction, uptime, and network efficiency.
At Ericsson, diversity of thought and innovation are celebrated. The environment encourages continuous learning, collaboration, and ownership — giving engineers the freedom to shape the mobile technology of tomorrow.
What Does a Charging System Engineer Do?
The Charging System Engineer is a technical expert and first responder to issues affecting Ericsson’s Charging System platforms. These systems are the backbone of how telecom operators charge for calls, data, and digital services — making them critical to the business.
Key Responsibilities:
Customer Issue Resolution:
- Manage and resolve customer service requests efficiently. Be the point of contact for troubleshooting charging system issues, ensuring high-quality service delivery.
- Coordinate with development teams, R&D units, and third-party vendors to analyze and resolve complex technical issues. You’ll dive deep into logs, configurations, and code layers to identify root causes.
- Perform emergency recoveries upon customer requests, ensuring that systems are restored quickly and data integrity is maintained.
- Oversee Software Update Management (SUM) processes, ensuring seamless rollouts with minimal downtime.
- Proactively monitor the performance and stability of Charging System platforms, implementing corrective actions when needed.
- Maintain accurate and version-controlled documentation for all processes (MOP/SOP), ensuring compliance and traceability.
- Support operations in a regular night shift environment, as telecom systems run 24/7 — and so does Ericsson’s commitment to reliability.
Technical Expertise You Bring
This role demands deep technical knowledge coupled with strong problem-solving instincts. As a Charging System Engineer, your foundation lies in both telecom systems and Linux administration.
Core Technical Skills:
- Charging Systems Expertise:
- Linux & UNIX Administration:
- Intelligent Network (IN) Domain:
- Programming & Scripting:
- Database Proficiency:
- Networking & Protocols:
Skills That Set You Apart
Beyond technical excellence, Ericsson values professionals who thrive in fast-paced, SLA-driven environments. The ideal engineer blends analytical thinking with effective communication — both crucial for customer success and internal collaboration.
- Customer-facing Communication: Ability to convey technical updates clearly to clients and internal teams.
- Negotiation & Planning: Manage expectations, timelines, and resources effectively.
- Crisis Management: Stay calm under pressure and act decisively during outages or emergencies.
- Team Collaboration: Coordinate with cross-functional units — from R&D to network operations — ensuring seamless service delivery.
Educational Background
To qualify, you should have a degree in:
🎓 B.Tech/B.E. or MCA in Computer Science, Information Technology, or a related discipline.
Telecom experience — particularly in charging or Intelligent Network domains — is a strong advantage.
This role also demands flexibility for regular night shifts, given Ericsson’s global support coverage across time zones.
Why This Role Matters
Telecom charging systems are the invisible engines of the digital economy. Every prepaid recharge, postpaid bill, and data session relies on precise, real-time charging mechanisms.
As a Charging System Engineer, you ensure that customers are charged accurately, systems remain secure, and services are uninterrupted — even during peak usage or emergencies.
Your role is a blend of innovation and responsibility — ensuring billions of digital interactions remain seamless across the globe.
Life at Ericsson
Working at Ericsson means joining a culture built on trust, creativity, and technical mastery.
Here’s what makes Ericsson a preferred choice for engineers worldwide:
- 🌍 Global Exposure: Collaborate with cross-border teams and support clients in multiple geographies.
- 🧠 Continuous Learning: Access to internal training programs, certifications, and innovation labs.
- 💡 Innovation-Driven Work: Work on systems that power 5G, IoT, and cloud-native telecom services.
- 🌈 Inclusive Culture: A workplace that values diversity of background, thought, and experience.
- 🔄 Career Mobility: Opportunities to move across technical, functional, or leadership roles within the organization.
A Day in the Life of a Charging System Engineer
A typical day in this role involves a mix of monitoring, analysis, troubleshooting, and innovation.
- Start your shift by reviewing overnight alerts and system dashboards.
- Analyze logs to detect anomalies or performance bottlenecks.
- Collaborate with development or support teams to resolve open tickets.
- Participate in change management meetings for software upgrades.
- Document new solutions, automate repetitive fixes, and ensure compliance with Ericsson’s operational standards.
Every day brings new challenges — from diagnosing complex Diameter signaling issues to implementing automation scripts that improve efficiency.
Career Growth Path
A Charging System Engineer role opens up multiple growth trajectories within Ericsson and the telecom industry:
- Senior Support Engineer / Specialist
- Technical Solution Architect
- Integration Engineer (Telecom Core / IN Systems)
- Automation Engineer / DevOps Specialist
- Customer Support Manager / Service Delivery Lead
With experience, engineers also transition into consulting or pre-sales roles, supporting telecom operators in digital transformation projects.
How to Apply
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