What You’ll Do
As a Desktop Support Engineer, you’ll be the go-to expert ensuring the smooth operation of computers, peripherals, and networks across the organization. You’ll play a critical role in maintaining uptime and efficiency — the invisible force that keeps business operations moving forward.
Your responsibilities include:
- Providing day-to-day technical support for desktops and end-user devices.
- Installing, configuring, and testing hardware and software systems.
- Assisting users with troubleshooting issues related to hardware, operating systems, or applications.
- Maintaining support tickets and updating progress regularly.
- Performing remote desktop troubleshooting and on-site “hands & feet” support for IT maintenance.
- Ensuring all activities align with organizational policies and security standards.
- Maintaining clear technical documentation in collaboration with other IT teams.
What You Bring
At Microland, we value professionals who combine technical know-how with a people-first mindset. We’re looking for candidates who possess:
- Strong troubleshooting and problem-solving skills.
- Good understanding of Windows OS, networking basics, and desktop applications.
- Hands-on experience with Outlook configuration and ticketing tools.
- Excellent verbal and written communication abilities.
- Team spirit, time management, and the ability to prioritize tasks efficiently.
- A passion for continuous learning and adapting to new technologies.
Why Microland?
Microland has built a legacy of empowering businesses through digital infrastructure and proactive IT support. As a Desktop Support Engineer, you won’t just fix systems — you’ll help ensure business continuity and user satisfaction across departments. This role offers exposure to diverse IT environments and the opportunity to grow within a supportive, tech-driven culture.
Eligibility
- Education: Any Graduate
- Employment Type: Full-time, Permanent
- Department: IT & Information Security
Key Skills
Troubleshooting | Hardware Support | Outlook Configuration | Windows | Network | Ticketing Tools | Desktop Applications | Teams
How To Apply
Apply Link - Click Here
