Are you an experienced professional passionate about Linux systems, telecommunications, and network operations? Comviva Technologies, a leading global provider of mobility solutions, is hiring Linux Administrators with expertise in SMSC, SS7 protocols, and telecom operations. This is an excellent opportunity to join a reputed technology company that drives innovation in digital transformation, messaging, and mobile communication services across the globe.
About Comviva Technologies
Comviva Technologies is a global leader in providing mobility and digital solutions to telecom operators and enterprises. With a strong presence in over 90 countries, Comviva has consistently delivered cutting-edge products and services in mobile financial solutions, customer value management, digital content, and messaging platforms. The company is known for its innovation-driven culture and world-class technology expertise, making it one of the most trusted partners for telecom operators worldwide.
As part of the Tech Mahindra Group, Comviva focuses on empowering businesses through intelligent automation, cloud adoption, and next-generation telecom solutions. Joining Comviva means becoming part of a dynamic ecosystem that values technical excellence, collaboration, and continuous learning.
Job Role: Linux Administrator
The Linux Administrator at Comviva will play a vital role in managing telecom-related applications and ensuring seamless service operations. The ideal candidate should possess strong knowledge of Linux administration, SMSC systems, SS7 protocols, and telecom call flow architecture. This position demands both technical proficiency and operational insight to maintain high availability and performance across network services.
Key Responsibilities
The role of a Linux Administrator at Comviva involves handling both system-level and application-level operations. The responsibilities include:
Incident Management and Troubleshooting
- Analyze and resolve incidents escalated from Level 1 (L1) support teams.
- Troubleshoot customer issues effectively to restore services within defined SLAs.
- Perform root cause analysis (RCA) in coordination with product vendors and take corrective actions to prevent repeat incidents.
Service Continuity and Recovery
- In case of service outages or failures, execute recovery procedures as per vendor guidelines.
- Ensure all services are restored with minimal downtime, maintaining operational excellence.
Capacity and Performance Analysis
- Monitor system performance and capacity utilization regularly.
- Share performance insights with architecture and product vendor teams to support scalability and efficiency improvements.
Reporting and Documentation
- Prepare business and performance reports for internal and external stakeholders.
- Maintain detailed documentation of incidents, root cause analyses, and change management activities.
Coordination and Vendor Management
- Collaborate with L3 teams, product vendors, and OEM partners to resolve complex issues.
- Manage integration of new services into existing OAM (Operations, Administration, and Maintenance) environments.
Configuration and Deployment
- Configure telecom applications such as SMSC and SMS Firewall as per customer requirements.
- Support new service rollouts by coordinating with third-party vendors, solution integrators, and customer product teams.
- Plan and execute software upgrades, maintenance patches, and performance tuning activities.
Application and Asset Management
- Maintain an up-to-date application inventory with warranty and maintenance status.
- Implement configuration management across production, standby, and test environments.
Change and Release Management
- Coordinate application maintenance, upgrades, and patch deployments in line with customer change management frameworks.
- Ensure smooth transition during system enhancements or service introduction phases.
Required Technical Skills
This position requires strong technical expertise across multiple domains. The ideal candidate should have:
- Telecommunication Knowledge – Understanding of SS7 protocol, basic call flows for voice and SMS, and charging mechanisms.
- SMSC & SMS Firewall Experience – Hands-on exposure to A2P message monetization, anti-spam rules, grey route blocking, and content filtering.
- Operating Systems – Proficiency in Linux and Windows installation, configuration, and system administration.
- Networking Skills – Knowledge of TCP/IP, network switch (L2 & L3) configurations, and related troubleshooting.
- Scripting – Working knowledge of Shell, Perl, or Python scripting for automation and process optimization.
- Database Knowledge – Basic understanding of MySQL and Oracle databases.
- Microsoft Office – Ability to prepare reports, documentation, and technical presentations using Excel and PowerPoint.
Soft Skills and Professional Attributes
Along with technical expertise, Comviva values professionals who can communicate effectively and work well in team environments. Desired soft skills include:
- Excellent English communication (verbal and written).
- Strong email and documentation etiquette.
- Ability to work in a 24x7 support model and handle critical incidents efficiently.
- Collaborative mindset to coordinate with cross-functional and global teams.
Educational Qualification
- Undergraduate Degree: Any Graduate (preferably in Computer Science, IT, or related field).
- Experience: Minimum of 2–5 years of experience in Linux system administration, preferably within telecommunication or IT infrastructure domains.
Job Location and Employment Details
- Organization: Comviva Technologies Limited
- Department: Engineering – Software & QA
- Role Category: DBA / Data Warehousing
- Employment Type: Full-Time, Permanent
Why Join Comviva Technologies?
Working at Comviva means joining a future-focused company that encourages innovation and growth. Here’s why professionals choose Comviva:
- Global Exposure: Work on large-scale telecom projects impacting millions of users worldwide.
- Learning & Development: Access to professional certifications, training programs, and skill advancement opportunities.
- Innovative Environment: Be part of teams working on next-generation messaging, digital platforms, and mobility solutions.
- Employee-Centric Culture: Flexible policies, recognition programs, and a strong focus on work-life balance.
- Career Growth: Opportunities to move into advanced roles in system architecture, DevOps, or cloud infrastructure management.
